Limited Warranty

Please refer to the limited warranty statement on this page, which supersedes the warranty statement found in the Instruction Manuals, effective October 30, 2023.

Limited Warranty Information
Limited Warranty Information

Sunbeam Products, Inc. (or if in Canada Newell Brands Canada LLC) for its FoodSaver brand of products (“FoodSaver”) warrants to the original end user purchaser in the United States or Canada that its FoodSaver products (“Products”) will be free from defects in material and workmanship for the warranty durations in the chart below from the date of delivery when put to normal household use and cared for according to FoodSaver’s instructions.

Brand Region Series Warranty
Seal-a-Meal United States, Canada Seal a Meal 1 year
FoodSaver United States, Canada Handheld Appliances (e.g., handheld food vacuum sealer) 1 year
FoodSaver United States, Canada PowerVac 3 year
FoodSaver United States, Canada All other Appliance Series other than PowerVac (e.g., vacuum sealing systems, sealing machines) 5 year

 

Because FoodSaver cannot control the quality of Products sold by unauthorized sellers, this warranty applies only to Products that were purchased from FoodSaver or a FoodSaver authorized seller in the United States, unless otherwise prohibited by law. FoodSaver reserves the right to reject warranty claims for Products purchased from unauthorized sellers, including unauthorized Internet sites.

This warranty does not cover normal wear of parts or damage resulting from any of the following: products used for commercial purposes, negligent use or misuse of the product; use on improper voltage or current; use contrary to the operating instructions provided by FoodSaver; disassembly, repair, or alteration by anyone other than FoodSaver or an authorized FoodSaver service center. FoodSaver expressly excludes from this warranty and denies liability for defects or damage caused by repair or alteration by anyone other than FoodSaver. Further, the warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes. No terms of this warranty may be construed to apply to non-warranty service and maintenance. Accordingly, FoodSaver also denies liability for defects and damage caused by repair or alteration outside the terms of this warranty.

This warranty is valid for the original retail purchaser from the date of delivery and is not transferable (except where prohibited by law, which may include the Province of Québec). Please keep your proof of purchase or original sales receipt. Dealers, service centers, or retail stores selling FoodSaver products do not have the right to alter, modify, or any way change the terms and conditions of this warranty.

Warranty Claim Process:

Purchasers of Products who wish to make a warranty claim based upon an alleged Product defect should initiate a Warranty Claim via the warranty claim form on foodsaver.com at foodsaver.com/support/warranty.

Remedies Under This Warranty:

FoodSaver, at its option, will repair or replace, free of charge, your product or any component of your product found to be defective during the applicable warranty period. Replacement will be made with a new product or new component at no cost. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. FoodSaver reserves all rights to decline coverage if the defect or damage was caused by unauthorized components or service.

Disclaimers:

There are no warranties which extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

UNDER NO CIRCUMSTANCES SHALL FOODSAVER BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT, OR STRICT LIABILITY. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Purchasing From Authorized Sellers:

If you have any questions about whether a seller is authorized, contact us via the Contact Us page at Foodsaver.com. We are available by email, chat, and toll-free service.

Requesting a Copy of This Warranty:

If you would like a physical copy of this Limited Warranty, feel free to print this webpage, call us at 1.800.671.6333, and we’d be happy to send you a copy. Please note that the information you share with us here is for internal use ONLY and is not sold or distributed outside the company. Click here for detailed information on our privacy policy.

This warranty supersedes any warranty statements that may be printed in product manuals or product packaging.

Effective Date: October 30, 2023