Problem	Solution
Seal LED flashing	Always wait 20 seconds between seals. Vacuum pump running more than 120 seconds. Under heavy usage appliance will shut off automatically and Light will flash. See next section 'Vacuum Pump is running, but bag is not evacuating air."
Vacuum Pump is running, but bag is not evacuating air	When using liquid mode, if vacuum sealing thicker sauces, soups, or creams (i.e. cream of mushroom) keep inside walls of bag above liquid clear from food debris or drips as much as possible. If making a bag from a Roll, make sure one end of the bag is sealed. Adjust the bag and try again. Make sure the open end of the bag is curved down inside the Drip Tray. Check for wrinkles in bag along Sealing Strip. To prevent wrinkles in the seal, gently stretch bag flat while inserting bag into Drip Tray. Open unit and make sure upper gasket has no foreign objects, dirt or debris on it.
Bag is not sealing	Check for food debris around seal area. If present, clean Gasket. If using food with a lot of liquid, use the Liquid mode to prevent excessive amount of juices or liquid from being sucked out of the bag. Bag has wrinkles: To prevent wrinkles in the seal, gently stretch bag flat while inserting bag into Vacuum Channel. Make sure unit is turned on. Unit overheated. Wait several minutes for unit cool down.
No lights on the control panel	Make sure unit is plugged in. Make sure wall outlet is functional. Make sure Appliance lid is down and fully closed. Make sure unit is turned on.
Upper Gasket is loose or has a tear.	Contact consumer services at the number or website
Nothing happens when appliance lid is closed/locked.	Make sure unit is plugged in. Make sure unit is turned on. Make sure wall outlet is functional. Lightly press down on lid.
Liquid sucked out and filled the drip tray.	Make sure that you are using the liquid mode if you have vac/sealing soups, sauces, marinade, or salsas in a vacuum bag. Make sure not to overfill bag with liquid. Max fill for Easy Fill bags: Quart bag = 1qt, Gallon bag = 0.5gal, Max fill for regular bags: Leave a minimum of 5.5 inches for quart bag, 8.5 inches for gallon bag from the top of the bag to the liquid. Liquids must have a viscosity of 1.39 mPa-s or higher. NOTE: Carefully place the bag in an upright position next to the machine and then slowly insert the end of the bag for door activation. Make sure that the liquid is not too thin. A good reference is no thinner than chicken noodle soup.
Cannot insert bag into machine	Make sure there is enough bag material to reach center of Drip Tray. Always allow three inches (7.62 cm) of extra space to allow the bag to seal tightly around food contents. Gently stretch bag flat while inserting. Insert bag curled down into Drip Tray.
Appliance Lid will not automatically close	If trying to insert bag right after removing or pressing Cancel Button, wait a few seconds, and then try to insert or re-insert. Food or debris may be obstructing the sensors that are used to automatically close the appliance lid. Fully open up appliance lid and wipe off with a damp towel the bottom underneath two black tabs on appliance lid.
Air was removed from the bag, but now air has re-entered	Examine the seal. A wrinkle along the seal may cause air to re-enter the bag. To prevent wrinkles in the seal, gently stretch bag flat while inserting bag into Drip Tray. Sometimes moisture or food material (such as juices, grease, crumbs, powders, etc.) along seal prevents bag from sealing properly. Cut bag open, wipe top inside of bag and re-seal. If using food with a lot of liquid, use the Liquid mode to prevent excessive amount of juices or liquid from being sucked out of the bag. Sharp food items may have punctured bag. Use a new bag if there is a hole. Cover sharp food items with a soft cushioning material, such as a paper towel, and re-seal. Fermentation or the release of natural gases from inside the foods may have occurred. When this happens, food may have begun to spoil and should be discarded. Faulty bag. Bag could be punctured. Try another bag.
Bag melts	Sealing Strip may have become too hot. Always wait at least 20 seconds between seals for appliance to cool down before you vacuum seal another item. Use FoodSaver® brand bags. Our FoodSaver® Bags and Rolls are specially designed for FoodSaver® units.
Container does not vacuum	The FoodSaver® Container Lid must be correctly aligned with the Container opening. (See “Owner’s Manual” provided with accessory.) Make sure you press the HandHeld button. Make sure Container Lid is closed securely on all 4 sides of the Container. Make sure rubber Gasket on inside of Lid is free from food residues. Examine Container rim for cracks or scratches and make sure Container valve is clean.
Drip Tray Full	When this happens, the liquid, dry, moist, and sous vide lights will flash. Drip tray needs to be emptied and dried before installing it back into the appliance.