Purchases made on Foodsaver.com can be returned via mail. You may return your unused merchandise within 30 days of receipt for a refund of the purchase price (less shipping & handling). Return policy only applies to purchases made on Foodsaver.com. Shipping costs are non-refundable. Consumer is responsible for return shipping charges. All returns require a Return Authorization. Final Sale items are not eligible for return.
Fill out the Start a Return form or use your order history in My Account. An email confirmation will be sent to you with step-by-step instructions on how to return your product as well as the necessary prepaid shipping and RMA labels for you to print out.