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<div class="bvseo-question-answer" data-questionid="5912796">
<h2 class="bvseo-question">
My hand held vacuum won&rsquo;t work all the time Where v cab an I get a replacement part?
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<div class="bvseo-author">Asked by: Wrinkles57</div>
<div class="bvseo-answer" data-answerid="6437041">
Hello, this is Frank from FoodSaver! We are sorry to hear that your FoodSaver&reg; hand-held vacuum won&rsquo;t work all the time. We are not able to determine what might be the issue based on the information provided. Contact us directly so we can find the best solution for this issue and also provide the replacement part information you requested. You can reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe! FoodSaver Consumer Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="5884005">
<h2 class="bvseo-question">
Can I custom create bag size by height and length?
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<div class="bvseo-author">Asked by: JustMe212</div>
<div class="bvseo-answer" data-answerid="6410052">
Hello. With our FoodSaver&reg; FM5460 2-in-1 Food Preservation System, you can make custom bags with an easier way to measure and automatically create a seal for your next ready-to-use bag. If you have any more questions, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! FoodSaver&reg; Consumer Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="5777231">
<h2 class="bvseo-question">
hi do the food saver model numbers run consecutive meaning # 2000 is better than #1000 and so on im looking at FM 5460 and want to know is it the latest and updated unit or is it just a number given to it.
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<div class="bvseo-author">Asked by: jack611</div>
<div class="bvseo-answer" data-answerid="6307048">
Hello. The model number is assigned accordingly to the series, it is not associated with the units performance. Our newest models are FoodSaver VS2150 Vacuum Sealing System and FoodSaver FS2160 Multi-Use Handheld Vacuum Sealer. If you have any more questions, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! FoodSaver&reg; Consumer Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="5691548">
<h2 class="bvseo-question">
What is the correct setting for the knob on the lid of the Quick Marinator when used with the FM5460?
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<div class="bvseo-author">Asked by: BuckeyeDan</div>
<div class="bvseo-answer" data-answerid="6229700">
Hello, this is Emily from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! For the Quick Marinator, there are several settings that can be used with the FM5460DTC: Closed - for when the container is closed; Marinate - for when you want to marinate the contents of the container. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="5689981">
<h2 class="bvseo-question">
can i seal liquids in this food saver?
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<div class="bvseo-author">Asked by: kpakovic</div>
<div class="bvseo-answer" data-answerid="6229669">
Hello, this is Emily from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! This product can be used for sealing liquids, however, they have to be pre-frozen before the vacuuming process is performed so that no liquid gets sucked into the unit. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="5687559">
<h2 class="bvseo-question">
Can the FM5460 model be used for sous vide cooking ?
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<div class="bvseo-author">Asked by: briandj</div>
<div class="bvseo-answer" data-answerid="6223420">
Thanks for reaching out to us. We will be more than happy to answer your question! Yes, this model can vacuum seal standard FoodSaver bags suitable for this method. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="5608309">
<h2 class="bvseo-question">
is this returnable?
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<div class="bvseo-author">Asked by: effiegirl63</div>
<div class="bvseo-answer" data-answerid="6151449">
Thanks for reaching out to us. We will be more than happy to answer your question!&nbsp;&nbsp; &nbsp;You may return your unused merchandise within 30 days of receipt for a refund of the purchase price (less shipping &amp; handling). You will find more information here: https://www.foodsaver.com/on/demandware.store/Sites-foodsaver-Site/default/Support-Show?cfid=returns Thank you and please stay safe!&nbsp; FoodSaver&nbsp;Care&nbsp;
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="5352533">
<h2 class="bvseo-question">
Why is machine not vacuuming the air out?
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<div class="bvseo-author">Asked by: Beachbum</div>
<div class="bvseo-answer" data-answerid="5913427">
Hello, this is Mateusz from FoodSaver! Thanks for reaching out to us. We are sorry to hear about the issue you have experienced with your product. This is not the experience we would like you to have. In order for us to assist you further, please contact us using the web form below: https://www.foodsaver.com/support/contact-us Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="4944780">
<h2 class="bvseo-question">
What is the difference between an manual and automatic
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<div class="bvseo-author">Asked by: derail</div>
<div class="bvseo-answer" data-answerid="5743917">
Hello, this is Zuzanna from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! Our manual appliances allow you to control the vacuum sealing process by pressing and holding a button - that way you decide by yourself when to finish the process. Automatic units, on the other hand, are streamlined to make the vacuum sealing process automatic, detecting the bag automatically or cutting a bag for you without you only having to adjusts its size using a button, making the whole process easier and allowing the best results every time. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="4922861">
<h2 class="bvseo-question">
when dry and wet light flash and nothing works what do you do?
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<div class="bvseo-author">Asked by: gypsy23</div>
<div class="bvseo-answer" data-answerid="5636892">
Thank you for your interest in our FoodSaver&reg; FM5460 2-in-1 Food Preservation System. We are sorry for the delay in response. We understand that your vacuum sealer dry/moist light continuously flashing and it's not vacuuming and sealing as well. We understand your disappointment and we apologize for any inconvenience that this may have caused you. If our product has failed due to poor quality, we will be happy to replace it. For us to further assists you with your concern, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="4755692">
<h2 class="bvseo-question">
Does it include a wide-mouth mason Jar. adapter. It only states a regular one
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="5633724">
Thank you for your interest in our FoodSaver&reg; FM5460 2-in-1 Food Preservation System, We are sorry for the late response. We understand you want to know if the wide-mouth jar sealer is included with this vacuum sealer. In line with your concern, the accessories of the vacuum sealer depends on the retailer partners which accessory they want to include on the package. However, the jars sealers it usually purchase it separately. Hope this information helps. Should you have any inquiries or further questions, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="5016292">
<h2 class="bvseo-question">
after I insert the bag under the vacume/seal clear window at the top and press on both sides nothing happens.
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<div class="bvseo-author">Asked by: StephenB999</div>
<div class="bvseo-answer" data-answerid="5630950">
Thank you for your interest in our FoodSaver&reg; FM5460DTC 2-in-1 Food Preservation System. We are sorry for the delay in response. We understand that your vacuum sealer is not working properly. We understand your disappointment and we apologize for any inconvenience that this may have caused you. If our product has failed due to poor quality, we will be happy to replace it. For us to further assists you with your concern, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="5016514">
<h2 class="bvseo-question">
Which gaskets do I use with m5460 saver
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<div class="bvseo-author">Asked by: Matt84</div>
<div class="bvseo-answer" data-answerid="5630938">
Thank you for bringing this up to our attention. We are sorry for the delay in response. We understand that you want to know if what is the replacement gasket for your FoodSaver&reg; FM5460 2-in-1 Food Preservation System. In line with your concern, we want to inform you that there is no replacement gasket for your vacuum sealer since the gasket of the vacuum sealer is not replaceable. Hope this information helps. However, If our product has failed due to poor quality, we will be happy to replace it. Should you have any inquiries or further questions, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="5023055">
<h2 class="bvseo-question">
What type of warranty is there on these products?
</h2>
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<div class="bvseo-author">Asked by: Elubbers</div>
<div class="bvseo-answer" data-answerid="5630693">
Thank you for your interest in our FoodSaver&reg; FM5460 2-in-1 Food Preservation System. We are sorry for the delay in response. We understand that you want to know the warranty of this vacuum sealer. The vacuum sealer is under 5-year warranty. Hope this information helps. If our product has failed due to poor quality, we will be happy to replace it. For us to further assists you with your concern, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="4772075">
<h2 class="bvseo-question">
Is this the only version that has the optional canning jar sealer? Why is there no video demonstrating that jar sealer?
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<div class="bvseo-author">Asked by: Myrleen</div>
<div class="bvseo-answer" data-answerid="5608351">
I found a demo on YouTube.
<div class="bvseo-author">Answered by: ErinT</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="4455486">
<h2 class="bvseo-question">
Hi I would like to know when will the FM5460 model come back in stock because I would like to order one and if not can the jar sealer be used on the FM5200&nbsp;
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<div class="bvseo-author">Asked by: Petal</div>
<div class="bvseo-answer" data-answerid="5474448">
We deeply apologize for the delay. We appreciate your patience as we are diligently working on replenishing our stock. We do not have a firm date as to when this item will be available. Keep an eye on our site for availability. You can check our partner retailers by using the link below: https://www.foodsaver.com/service-and-support/find-a-retailer/find-a-retailer.html
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4597049">
<h2 class="bvseo-question">
What does the pulse button do and how important is it to have long term? Do you offer sales on this site and do the machines &amp; bags cost more on this site? Thanks a Lot.... Raylan &amp; Jodi
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<div class="bvseo-author">Asked by: Raylan</div>
<div class="bvseo-answer" data-answerid="5454839">
To better assist you with your concern, please click on the live chat link here on our site. Agents are available M-Sat 9 am-6 pm EST. You may also give us a call at 877-777-8042. For your convenience, we are available 8 am-8 pm Mon- Fri, EST and 9 am-6 pm Saturday, EST. We look forward to hearing from you!
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4476584">
<h2 class="bvseo-question">
I was looking at the FM5330 for $249.99 but the FM 5460 looks like it will do the same thing for $199.99. However it says the 5460 is not available on line. Will it be available soon and what is the difference in the two models?
</h2>
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<div class="bvseo-author">Asked by: DEPA</div>
<div class="bvseo-answer" data-answerid="5442972">
We deeply apologize for the delay. We appreciate your patience as we diligently work on replenishing our stock. We do not have a firm date when this item will be available. Keep an eye on our site for availability.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4749243">
<h2 class="bvseo-question">
replacements parts for fm5400 fm5400 - cutter accessory popped out. please send instructions to put it back in.
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<div class="bvseo-author">Asked by: glor</div>
<div class="bvseo-answer" data-answerid="5416565">
To better assist you with obtaining replacement parts for your FoodSaver, please click on the live chat link here on our site. Agents are available M-Sat 9 am-6 pm EST. You may also give us a call at 877-777-8042. For your convenience, we are available 8 am-8 pm Mon- Fri, EST and 9 am-6 pm Saturday, EST. We look forward to hearing from you!
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="4752294">
<h2 class="bvseo-question">
Will it hold a 50' roll of bags
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="5416534">
Our Foodsaver bags are just 11x16 or 8x20.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4760070">
<h2 class="bvseo-question">
I've had my food saver for about 3 years. When I used it last night I noticed that it wasn't sealing completely. Any ideas.
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="5409425">
Oh no! That is definitely not the kind of experience that we want you to have. We would love the opportunity to restore your faith in us. Please call our customer care team at 1-877-777-8042. For your convenience, we are available Mon-Fri 9 am-6 pm EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4761854">
<h2 class="bvseo-question">
my food saver looks just like this but the model number is FM5480026. Are they the same. I pruchased it on amazon.com.mx
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="5409403">
Thanks for submitting your review. We'll be happy to provide options for you. We put customer experience and satisfaction is our priority, and your review is important to us. Please feel free to give us a call at 1-877-777-8042. We are available from Mondays - Fridays 9 AM-6 PM, EST. Our customer care specialist will be happy to assist you!
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4756542">
<h2 class="bvseo-question">
Are replacement seals still available for this product?
</h2>
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="5397941">
We deeply apologize for the delay. We appreciate your patience as we diligently work on replenishing our stock. We do not have a firm date when this item will be available. Keep an eye on our site for availability.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4669900">
<h2 class="bvseo-question">
when will this model 5460 be available again on line, this is the one that I want
</h2>
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<div class="bvseo-author">Asked by: fypratt2</div>
<div class="bvseo-answer" data-answerid="5386415">
We deeply apologize for the delay. We appreciate your patience as we diligently work on replenishing our stock. We do not have a firm date when this item will be available. Keep an eye on our site for availability.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4739388">
<h2 class="bvseo-question">
What happens when you lose vacuum on this machine? &nbsp;It still seals but will not suck the air out of bag.
</h2>
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<div class="bvseo-author">Asked by: Hootal</div>
<div class="bvseo-answer" data-answerid="5386386">
Oh no! That is definitely not the kind of experience that we want you to have. We would love the opportunity to restore your faith in us. Please call our customer care team at 1-877-777-8042. For your convenience, we are available Mon-Fri 9 am-6 pm EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4731171">
<h2 class="bvseo-question">
how big a roll can fit in roll holder? i have 11x 25 feet from my old vacuum sealer
</h2>
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<div class="bvseo-author">Asked by: dready</div>
<div class="bvseo-answer" data-answerid="5385735">
Great question, the 11 by 25 feet roll will fit the roll holder.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4728317">
<h2 class="bvseo-question">
In your description of items in box, there is no mention of attachment tube to regular jar sealer. Is there one in box?
</h2>
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<div class="bvseo-author">Asked by: annie6</div>
<div class="bvseo-answer" data-answerid="5385723">
Good day! Accessory Hose isn't included in this unit as your vacuum sealer's retractable handheld sealer is what you'll use for the Jar Sealer.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4729007">
<h2 class="bvseo-question">
Hello. I have FM5480 &amp; recently broke the&nbsp;vacuum view window. Can that be replaced? I looked through your replacement part pages and was not able to find it. We use the sealer often &amp; would love to continue to use it.
</h2>
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<div class="bvseo-author">Asked by: BBR2</div>
<div class="bvseo-answer" data-answerid="5377521">
It sounds like you&rsquo;re having a tough time with your FoodSaver. We would love to assist you and work towards a solution to your problem! If you are still experiencing difficulty, please contact FoodSaver direct at 1-877-777-8042 and one of FoodSaver specialists will have you sealed in no time. Thanks!
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4584831">
<h2 class="bvseo-question">
do you have the wide moth jar sealer to?
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: Dust2rosie</div>
<div class="bvseo-answer" data-answerid="5377018">
We deeply apologize for the delay. We appreciate your patience as we are diligently working on replenishing our stock. We do not have a firm date as to when this item will be available. Keep an eye on our site for availability. You can also check our retailers that will surely have the FoodSaver&reg; Regular Jar Sealer, by using the link below: https://www.foodsaver.com/service-and-support/find-a-retailer/find-a-retailer.html
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4437960">
<h2 class="bvseo-question">
what is the differance in 5460 and the5380
</h2>
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<div class="bvseo-author">Asked by: kather</div>
<div class="bvseo-answer" data-answerid="5224084">
To better assist you with your Inquiry about the difference between the FoodSaver&reg; 5460 Vacuum Sealing System and the FoodSaver&reg; 5380 Vacuum Sealing System, please click on the live chat link here on our site. Agents are available M-Sat 9 am-6 pm EST. You may also give us a call at 877-777-8042. For your convenience, we are available 8 am-8 pm Mon- Fri, EST and 9 am-6 pm Saturday, EST. We look forward to hearing from you!
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.foodsaver.com/food-vacuum-sealers/foodsaver-fm5460-2-in-1-food-preservation-system---same-great-product-new-look/SP_2515597.html?&bvrrp=Main_Site-en_US/questions/product/3/SP_2515597.htm">FoodSaver® FM5460 2-in-1 Food Preservation System - Same Great Product, New Look Questions - page 3</a></li>
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