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<div class="bvseo-question-answer" data-questionid="4922861">
<h2 class="bvseo-question">
when dry and wet light flash and nothing works what do you do?
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<div class="bvseo-author">Asked by: gypsy23</div>
<div class="bvseo-answer" data-answerid="5636892">
Thank you for your interest in our FoodSaver&reg; FM5460 2-in-1 Food Preservation System. We are sorry for the delay in response. We understand that your vacuum sealer dry/moist light continuously flashing and it's not vacuuming and sealing as well. We understand your disappointment and we apologize for any inconvenience that this may have caused you. If our product has failed due to poor quality, we will be happy to replace it. For us to further assists you with your concern, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-04-02</div>
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<div class="bvseo-question-answer" data-questionid="4755692">
<h2 class="bvseo-question">
Does it include a wide-mouth mason Jar. adapter. It only states a regular one
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="5633724">
Thank you for your interest in our FoodSaver&reg; FM5460 2-in-1 Food Preservation System, We are sorry for the late response. We understand you want to know if the wide-mouth jar sealer is included with this vacuum sealer. In line with your concern, the accessories of the vacuum sealer depends on the retailer partners which accessory they want to include on the package. However, the jars sealers it usually purchase it separately. Hope this information helps. Should you have any inquiries or further questions, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-03-31</div>
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<div class="bvseo-question-answer" data-questionid="5016292">
<h2 class="bvseo-question">
after I insert the bag under the vacume/seal clear window at the top and press on both sides nothing happens.
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<div class="bvseo-author">Asked by: StephenB999</div>
<div class="bvseo-answer" data-answerid="5630950">
Thank you for your interest in our FoodSaver&reg; FM5460DTC 2-in-1 Food Preservation System. We are sorry for the delay in response. We understand that your vacuum sealer is not working properly. We understand your disappointment and we apologize for any inconvenience that this may have caused you. If our product has failed due to poor quality, we will be happy to replace it. For us to further assists you with your concern, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-03-30</div>
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<div class="bvseo-question-answer" data-questionid="5016514">
<h2 class="bvseo-question">
Which gaskets do I use with m5460 saver
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<div class="bvseo-author">Asked by: Matt84</div>
<div class="bvseo-answer" data-answerid="5630938">
Thank you for bringing this up to our attention. We are sorry for the delay in response. We understand that you want to know if what is the replacement gasket for your FoodSaver&reg; FM5460 2-in-1 Food Preservation System. In line with your concern, we want to inform you that there is no replacement gasket for your vacuum sealer since the gasket of the vacuum sealer is not replaceable. Hope this information helps. However, If our product has failed due to poor quality, we will be happy to replace it. Should you have any inquiries or further questions, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-03-30</div>
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<div class="bvseo-question-answer" data-questionid="5023055">
<h2 class="bvseo-question">
What type of warranty is there on these products?
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<div class="bvseo-author">Asked by: Elubbers</div>
<div class="bvseo-answer" data-answerid="5630693">
Thank you for your interest in our FoodSaver&reg; FM5460 2-in-1 Food Preservation System. We are sorry for the delay in response. We understand that you want to know the warranty of this vacuum sealer. The vacuum sealer is under 5-year warranty. Hope this information helps. If our product has failed due to poor quality, we will be happy to replace it. For us to further assists you with your concern, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-03-30</div>
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<div class="bvseo-question-answer" data-questionid="4772075">
<h2 class="bvseo-question">
Is this the only version that has the optional canning jar sealer? Why is there no video demonstrating that jar sealer?
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<div class="bvseo-author">Asked by: Myrleen</div>
<div class="bvseo-answer" data-answerid="5608351">
I found a demo on YouTube.
<div class="bvseo-author">Answered by: ErinT</div>
<div class="bvseo-pubdate">Date published: 2021-03-23</div>
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<div class="bvseo-question-answer" data-questionid="4455486">
<h2 class="bvseo-question">
Hi I would like to know when will the FM5460 model come back in stock because I would like to order one and if not can the jar sealer be used on the FM5200&nbsp;
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<div class="bvseo-author">Asked by: Petal</div>
<div class="bvseo-answer" data-answerid="5474448">
We deeply apologize for the delay. We appreciate your patience as we are diligently working on replenishing our stock. We do not have a firm date as to when this item will be available. Keep an eye on our site for availability. You can check our partner retailers by using the link below: https://www.foodsaver.com/service-and-support/find-a-retailer/find-a-retailer.html
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2020-12-17</div>
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<div class="bvseo-question-answer" data-questionid="4597049">
<h2 class="bvseo-question">
What does the pulse button do and how important is it to have long term? Do you offer sales on this site and do the machines &amp; bags cost more on this site? Thanks a Lot.... Raylan &amp; Jodi
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<div class="bvseo-author">Asked by: Raylan</div>
<div class="bvseo-answer" data-answerid="5454839">
To better assist you with your concern, please click on the live chat link here on our site. Agents are available M-Sat 9 am-6 pm EST. You may also give us a call at 877-777-8042. For your convenience, we are available 8 am-8 pm Mon- Fri, EST and 9 am-6 pm Saturday, EST. We look forward to hearing from you!
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2020-12-03</div>
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