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<div class="bvseo-question-answer" data-questionid="5352533">
<h2 class="bvseo-question">
Why is machine not vacuuming the air out?
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<div class="bvseo-author">Asked by: Beachbum</div>
<div class="bvseo-answer" data-answerid="5913427">
Hello, this is Mateusz from FoodSaver! Thanks for reaching out to us. We are sorry to hear about the issue you have experienced with your product. This is not the experience we would like you to have. In order for us to assist you further, please contact us using the web form below: https://www.foodsaver.com/support/contact-us Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-08-16</div>
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<div class="bvseo-question-answer" data-questionid="4944780">
<h2 class="bvseo-question">
What is the difference between an manual and automatic
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<div class="bvseo-author">Asked by: derail</div>
<div class="bvseo-answer" data-answerid="5743917">
Hello, this is Zuzanna from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! Our manual appliances allow you to control the vacuum sealing process by pressing and holding a button - that way you decide by yourself when to finish the process. Automatic units, on the other hand, are streamlined to make the vacuum sealing process automatic, detecting the bag automatically or cutting a bag for you without you only having to adjusts its size using a button, making the whole process easier and allowing the best results every time. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-06-25</div>
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<div class="bvseo-question-answer" data-questionid="4922861">
<h2 class="bvseo-question">
when dry and wet light flash and nothing works what do you do?
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<div class="bvseo-author">Asked by: gypsy23</div>
<div class="bvseo-answer" data-answerid="5636892">
Thank you for your interest in our FoodSaver&reg; FM5460 2-in-1 Food Preservation System. We are sorry for the delay in response. We understand that your vacuum sealer dry/moist light continuously flashing and it's not vacuuming and sealing as well. We understand your disappointment and we apologize for any inconvenience that this may have caused you. If our product has failed due to poor quality, we will be happy to replace it. For us to further assists you with your concern, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-04-21</div>
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<div class="bvseo-question-answer" data-questionid="4755692">
<h2 class="bvseo-question">
Does it include a wide-mouth mason Jar. adapter. It only states a regular one
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="5633724">
Thank you for your interest in our FoodSaver&reg; FM5460 2-in-1 Food Preservation System, We are sorry for the late response. We understand you want to know if the wide-mouth jar sealer is included with this vacuum sealer. In line with your concern, the accessories of the vacuum sealer depends on the retailer partners which accessory they want to include on the package. However, the jars sealers it usually purchase it separately. Hope this information helps. Should you have any inquiries or further questions, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-04-21</div>
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<div class="bvseo-question-answer" data-questionid="5016292">
<h2 class="bvseo-question">
after I insert the bag under the vacume/seal clear window at the top and press on both sides nothing happens.
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<div class="bvseo-author">Asked by: StephenB999</div>
<div class="bvseo-answer" data-answerid="5630950">
Thank you for your interest in our FoodSaver&reg; FM5460DTC 2-in-1 Food Preservation System. We are sorry for the delay in response. We understand that your vacuum sealer is not working properly. We understand your disappointment and we apologize for any inconvenience that this may have caused you. If our product has failed due to poor quality, we will be happy to replace it. For us to further assists you with your concern, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-05-04</div>
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<div class="bvseo-question-answer" data-questionid="5016514">
<h2 class="bvseo-question">
Which gaskets do I use with m5460 saver
</h2>
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<div class="bvseo-author">Asked by: Matt84</div>
<div class="bvseo-answer" data-answerid="5630938">
Thank you for bringing this up to our attention. We are sorry for the delay in response. We understand that you want to know if what is the replacement gasket for your FoodSaver&reg; FM5460 2-in-1 Food Preservation System. In line with your concern, we want to inform you that there is no replacement gasket for your vacuum sealer since the gasket of the vacuum sealer is not replaceable. Hope this information helps. However, If our product has failed due to poor quality, we will be happy to replace it. Should you have any inquiries or further questions, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-05-04</div>
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<div class="bvseo-question-answer" data-questionid="5023055">
<h2 class="bvseo-question">
What type of warranty is there on these products?
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<div class="bvseo-author">Asked by: Elubbers</div>
<div class="bvseo-answer" data-answerid="5630693">
Thank you for your interest in our FoodSaver&reg; FM5460 2-in-1 Food Preservation System. We are sorry for the delay in response. We understand that you want to know the warranty of this vacuum sealer. The vacuum sealer is under 5-year warranty. Hope this information helps. If our product has failed due to poor quality, we will be happy to replace it. For us to further assists you with your concern, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-04-21</div>
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<div class="bvseo-question-answer" data-questionid="4772075">
<h2 class="bvseo-question">
Is this the only version that has the optional canning jar sealer? Why is there no video demonstrating that jar sealer?
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<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: Myrleen</div>
<div class="bvseo-answer" data-answerid="5608351">
I found a demo on YouTube.
<div class="bvseo-author">Answered by: ErinT</div>
<div class="bvseo-pubdate">Date published: 2021-04-21</div>
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