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<div class="bvseo-question-answer" data-questionid="5701803">
<h2 class="bvseo-question">
I purchased the VS3180 food saver last year at Costco and finally took it out of the box to use it. When I tried vacuumed sealing the bag , the bag slit open from the heat. &nbsp;What am I doing wrong.&nbsp;
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<div class="bvseo-author">Asked by: Sherri Malc</div>
<div class="bvseo-answer" data-answerid="6239063">
Thanks for reaching out to us. We will be more than happy to answer your question! As we are not sure of the reason of this issue, we would like to investigate in further, please contact us from Mon-Fri, 9AM - 5PM ET by calling 1-877-777-8042 or by using the internet form available here: https://www.foodsaver.com/support/contact-us Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2022-04-01</div>
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<div class="bvseo-question-answer" data-questionid="5694235">
<h2 class="bvseo-question">
I have vs3100. I need an attachment to use on my old canisters. Old unit had a hose that you plug into lid, then vacuumed air out. what attachment can I buy to use on my canisters.
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<div class="bvseo-author">Asked by: Larry300</div>
<div class="bvseo-answer" data-answerid="6238924">
Thanks for reaching out to us. We will be more than happy to answer your question! You do not need an additional hose, you can use the retractable handheld sealer of your unit - please remove the clear bottom reservoir and connect the tip to the containers. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2022-04-01</div>
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<div class="bvseo-question-answer" data-questionid="5631391">
<h2 class="bvseo-question">
Do you have a jar vacuum attachment to seal mason jars?
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<div class="bvseo-author">Asked by: Bill1956</div>
<div class="bvseo-answer" data-answerid="6172653">
Thanks for reaching out to us. We will be more than happy to answer your question!&nbsp;&nbsp; To vacuum seal mason jars, you will need FoodSaver Jar Sealers (#FCARWJAH000). Thank you and please stay safe!&nbsp; FoodSaver&nbsp;Care&nbsp;
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2022-02-09</div>
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<div class="bvseo-question-answer" data-questionid="5520559">
<h2 class="bvseo-question">
what is the difference between the vs 3182 and Sams vs3170?
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<div class="bvseo-author">Asked by: tracieSA</div>
<div class="bvseo-answer" data-answerid="6063311">
Hello, this is Emily from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! I am happy to inform you that the two items are functionally identical, however, the VS3182 is silver and the VS3170 is black. In addition, the items added to the purchase might differ depending on the retailer&rsquo;s choice. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-11-29</div>
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<div class="bvseo-question-answer" data-questionid="5328806">
<h2 class="bvseo-question">
I purchased a VS3130. I have called customer service twice asking for a video on using the hand held sealer to no avail. I cannot get the clear piece apart from the black piece..I have tried soaking in both hot and cold water..I have spent days trying to
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<div class="bvseo-author">Asked by: Trish G</div>
<div class="bvseo-answer" data-answerid="5892696">
Hello, this is Mateusz from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! The VS3000 series of products is shown in use, including the Handheld Sealer Accessory in the video below: https://www.youtube.com/watch?v=7G07ohhbEQ4 The Transparent Reservoir on your Handheld Sealer Accessory can be removed by firmly pulling down on the Reservoir. This, as well as more information about using the Handheld Sealer Accessory can be found in the manual found on our website: https://s7d9.scene7.com/is/content/NewellRubbermaid/DASH/S7_int/2020/USEnglishVS300019EM1.pdf Information on how to remove the Transparent Reservoir is located in the Care &amp; Cleaning section of this manual specifically. If the Transparent Reservoir is proving impossible to pull off, please contact our Consumer Support through the link below and we will be happy to assist you further: https://www.foodsaver.com/support/contact-us Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-07-30</div>
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<div class="bvseo-question-answer" data-questionid="5105687">
<h2 class="bvseo-question">
You never answered the earlier question... what is the DIFFERENCE between the settings? Is the sous vide setting a stronger vacuum than the dry, like in inches of mercury? What is the TECHNICAL difference? How is wet different from dry?
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<div class="bvseo-author">Asked by: mjbmn</div>
<div class="bvseo-answer" data-answerid="5753633">
Hello, this is Mateusz from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! The Sous Vide mode on your vacuum sealer can be used if you are planning to sous vide the contents on the bag. This feature makes the seal hotter and more secure to make sure no liquids get inside the bag when you do sous vide. The Moist and Dry setting changes the seal level for the type of food - moist or dry. Liquids can be drawn up by the vacuum process and liquids getting in between the layers of the bag can have a cooling effect on the heat seal. Adjustable Food Settings Seal Level can extend the seal time to compensate for liquid and create a secure, reliable and air-tight seal. Please note that dry mode should be your default mode, only use moist when you know your seals are going to get wet. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-08-27</div>
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<div class="bvseo-question-answer" data-questionid="4957705">
<h2 class="bvseo-question">
What is the advantage of the sous vide setting? No one in my sous vide fb group knows, and there is a lot of interest in this model.
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<div class="bvseo-author">Asked by: Winnie</div>
<div class="bvseo-answer" data-answerid="5753596">
Hello, this is Mateusz from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! The Sous Vide mode on your vacuum sealer can be used if you are planning to sous vide the contents on the bag. This feature makes the seal hotter and more secure to make sure no liquids get inside the bag when you do sous vide. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-06-30</div>
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<div class="bvseo-question-answer" data-questionid="4950897">
<h2 class="bvseo-question">
I bought the Costco model on 12/20 to try out your sous vide function. What exactly is &quot;optimal sealing and vacuuming&quot; ? Most of my sous vide recipes all recommend a glug of olive oil - do I use Moist? And what do I do with the handheld besides marinate?
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<div class="bvseo-author">Asked by: PaulaZ</div>
<div class="bvseo-answer" data-answerid="5753580">
Hello, this is Mateusz from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! The sous vide mode makes the seal hotter and more secure to make sure no liquids get inside the bag when you cook sous vide. If you are using a glug of olive oil, as long as the liquid does not get close to getting sucked into the unit, the Sous Vide setting would be the best, otherwise, please use the Moist mode instead. The Handheld Sealer can be used in many different ways: it enables you to seal our FoodSaver Zipper Bags, FoodSaver Containers and FoodSaver Accessories such as Jar Sealers and Bottle Stoppers. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2021-05-30</div>
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<li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.foodsaver.com/food-vacuum-sealers/countertop-vacuum-sealers/foodsaver-vs3182-multi-use-vacuum-sealing-food-preservation-system-stainless-steel-with-foodsaver-bags-rolls-and-bonus-items/SP_615097.html?bvrrp=Main_Site-en_US/questions/product/2/SP_615097.htm">FoodSaver® VS3182 Multi-Use Vacuum Sealing & Food Preservation System, Stainless Steel, with FoodSaver Bags, Rolls, and Bonus Items Questions - page 2</a></li>
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