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<div class="bvseo-question-answer" data-questionid="5603288">
<h2 class="bvseo-question">
I bought a FM5000 series from target to replace my previous FoodSaver sealer. I could not get it to completely seal the meats that pulled out liquid with it. Do you know how I can seal moist foods or have a better product that does?
</h2>
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<div class="bvseo-author">Asked by: Dfox480v</div>
<div class="bvseo-answer" data-answerid="6144697">
Hello, thank you for reaching out to us at FoodSaver&reg; . We will be more than happy to answer your question! We recommend you pre-freeze meats and other moist foods for 1-2 hours before vacuum sealing. Excess liquids from moist foods can cause the unit not to vacuum and permanent damage can occur. Hope this information helps. Should you have any inquiries or further questions, please let us know by sending an email through our FoodSaver&reg; website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST. Thank you for choosing FoodSaver&reg;.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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<div class="bvseo-question-answer" data-questionid="5540890">
<h2 class="bvseo-question">
can you use any brand of bags with this?
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<div class="bvseo-author">Asked by: chefrpuig</div>
<div class="bvseo-answer" data-answerid="6085504">
Hello, this is Patrycja from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! We recommend using our FoodSaver bags as they were designed and taste specially for our units. Unfortunately, we do not promise if the other bags will be working properly with our units. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="5392452">
<h2 class="bvseo-question">
Will a 50&rsquo; roll fit in this unit?
</h2>
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<div class="bvseo-author">Asked by: Viggs</div>
<div class="bvseo-answer" data-answerid="5948582">
Hello, this is Emily from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! I am sorry to inform you that, as we do not offer 50' long rolls, we cannot ensure that this will fit into the unit as this interaction has not been tested. I apologize for the inconvenience. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="5366854">
<h2 class="bvseo-question">
i have a food saver now and will this unit work with my present food saver assories
</h2>
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<div class="bvseo-author">Asked by: dadmiller</div>
<div class="bvseo-answer" data-answerid="5926801">
Hello, this is Mateusz from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! I am sorry to inform you that without knowing the accessories it is not possible for us to determine whether they would be compatible with the FM5000. We would be happy to assist you further with this issue. In order for us to assist you further, please contact us using the web form below: https://www.foodsaver.com/support/contact-us Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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</div>
<div class="bvseo-question-answer" data-questionid="5356802">
<h2 class="bvseo-question">
I have a series 5000 Foodsaver and just bought the jar sealing combo. I do I make that accessory work on my Foodsaver?
</h2>
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<div class="bvseo-author">Asked by: ChefLiz</div>
<div class="bvseo-answer" data-answerid="5918938">
Hello, this is Mateusz from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! I am happy to inform you that the product is compatible with our Jar Sealers. To make this possible, the transparent reservoir has to be removed as this will expose a tip that will allow the product to be connected to Jar Sealers. To remove the Reservoir from the Handheld Sealer, hold the top portion (black upper piece) firmly, then pull lower reservoir down and off. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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</div>
<div class="bvseo-question-answer" data-questionid="5355461">
<h2 class="bvseo-question">
Does this model work with mason jars? My accessory attachment does not come apart to just show the hose?
</h2>
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<div class="bvseo-author">Asked by: Lilly Fawn</div>
<div class="bvseo-answer" data-answerid="5917930">
Hello, this is Mateusz from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! I am happy to inform you that the product is compatible with our Jar Sealers. To make this possible, the transparent reservoir has to be removed as this will expose a tip that will allow the product to be connected to Jar Sealers. To remove the Reservoir from the Handheld Sealer, hold the top portion (black upper piece) firmly, then pull lower reservoir down and off. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="5320026">
<h2 class="bvseo-question">
How can I seal dried foods that have sharp edges?
</h2>
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<div class="bvseo-author">Asked by: VondaBoise</div>
<div class="bvseo-answer" data-answerid="5884094">
Hello, this is Mateusz from FoodSaver! Thanks for reaching out to us. We will be more than happy to answer your question! We do not recommend sealing sharp edged items in FoodSaver bags, however, if you would like to seal these items, please wrap them in paper towels making sure that the sharp edges are made safe by the paper towel. Thank you and please stay safe! FoodSaver Care
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
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</div>
<div class="bvseo-question-answer" data-questionid="4906151">
<h2 class="bvseo-question">
Can you vacuum canning jars with this sealer
</h2>
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<div class="bvseo-author">Asked by: TDKB</div>
<div class="bvseo-answer" data-answerid="5883529">
Yes. All the FoodSaver machines will vacuum seal jars if you have the jar sealing attachment either regular or wide mouth.
<div class="bvseo-author">Answered by: Rhonda55</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="5280367">
<h2 class="bvseo-question">
My food saver isn&rsquo;t shutting off&nbsp;
</h2>
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<div class="bvseo-author">Asked by: Rcpsue</div>
<div class="bvseo-answer" data-answerid="5847137">
Hello, this is Mateusz from FoodSaver Consumer Care. Thanks for reaching out to us. We are sorry to hear about this. We will be more than happy to fix this for you. For further assistance, please reach out to us at 1-877-777-8042 or email us at
[email protected]. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4947669">
<h2 class="bvseo-question">
Does this work with the quick marinade accessory?
</h2>
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<div class="bvseo-author">Asked by: WMurray</div>
<div class="bvseo-answer" data-answerid="5636849">
Thank you for your interest in our FoodSaver&reg; FM5000 Series 2-in-1 Vacuum Sealing System. We are sorry for the delay in response. We understand you want to know if this is compatible with quick marinator. The retractable accessory hose can be use to vacuum seal zipper bags, containers, canisters, bottle stopper and can also attach to marinator. Hope this information helps. Should you have any inquiries or further questions, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="5022188">
<h2 class="bvseo-question">
vacuuming and sealing FM5300. Starts to vacuum and stop after few seconds. Tried different bag positions. Nothing seems to work. Intermittent problem
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<div class="bvseo-author">Asked by: icecreamman</div>
<div class="bvseo-answer" data-answerid="5630857">
Thank you for your interest in our FoodSaver&reg; FM5000 Series 2-in-1 Vacuum Sealing System and Starter Kit. We are sorry for the delay in response. We understand that your vacuum sealer is intermittently working. We understand your disappointment and we apologize for any inconvenience that this may have caused you. If our product has failed due to poor quality, we will be happy to replace it. For us to further assists you with your concern, please let us know by sending an email through our FoodSaver website or you may call us at our toll-free number 1-877-777-8042. For your convenience, we are available from 8:00 am to 5:00 pm Monday - Friday, EST.
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4979564">
<h2 class="bvseo-question">
Why does the vacuum start when I&rsquo;ve clicked the &ldquo;Seal&rdquo; button? Just trying to seal bags of chips etc. Is it supposed to do that?&nbsp; We used our old unit daily to simply seal ( not vacuum&nbsp;seal), the fact that the vacuum kicks on is annoying.
</h2>
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<div class="bvseo-author">Asked by: DDahl249</div>
<div class="bvseo-answer" data-answerid="5558215">
Sounds like it is working as designed. There are two stages of VACUUM, first stage closes the lid and clamps the bag. If you pressed SEAL that VACUUM should stop and the heat seal should engage. There will be a little bit of vacuum sucking the air out of the bag while the clamping takes place, but not much. If you did not press SEAL, then the vacuum will continue until all air is removed from the bag.
<div class="bvseo-author">Answered by: MAB007</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4802004">
<h2 class="bvseo-question">
Does the FM5000 work if there is liquid in the bag?
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: pamckin</div>
<div class="bvseo-answer" data-answerid="5524787">
They recommend pre-freezing liquids before vacuum sealing.
<div class="bvseo-author">Answered by: zysmith</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4847636">
<h2 class="bvseo-question">
What is the vacuum strength in inches of mercury (in. Hg) of the 5200 series? Why is this specification not clearly mentioned in your product descriptions for all models?
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: kjkevin</div>
<div class="bvseo-answer" data-answerid="5457990">
10 -18 inches of mercury is not a very strong vacuum. It sounds like that would leave air in the packages.
<div class="bvseo-author">Answered by: Looking2Buy</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4801349">
<h2 class="bvseo-question">
I have a FM5000 series machine. I got it in March 2020. The accessory attachment is not working. When I press it to use to seal a container, the regular machine start vacumming. There is no apparent problem with the hose or attachment that is visible.
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: Beuttel4</div>
<div class="bvseo-answer" data-answerid="5430597">
Oh no! That is definitely not the kind of experience that we want you to have. We would love the opportunity to restore your faith in us. Please call our customer care team at 1-877-777-8042. For your convenience, we are available Mon-Fri 9 am-6 pm EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4785042">
<h2 class="bvseo-question">
I have a GB710 vacuum food saver that broke. Which one of your vacuum sealer is one step higher than the one I have.&nbsp;
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="5427834">
Oh no! That is definitely not the kind of experience that we want you to have. We would love the opportunity to restore your faith in us. Please call our customer care team at 1-877-777-8042. For your convenience, we are available Mon-Fri 9 am-6 pm EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4785839">
<h2 class="bvseo-question">
I have anFM 5000 series food saver. The green gasket at the end of the retractable hose is worn out. Is there a replacement for that or for the end piece of the retractable hose? I couldn't find one on the website.
</h2>
<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: msumms</div>
<div class="bvseo-answer" data-answerid="5419098">
Oh no! That is definitely not the kind of experience that we want you to have. We would love the opportunity to restore your faith in us. Please call our customer care team at 1-877-777-8042. For your convenience, we are available Mon-Fri 9 am-6 pm EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: FoodSaver Brand</div>
<div class="bvseo-pubdate">Date published: 2024-04-18</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4782711">
<h2 class="bvseo-question">
Does this have a jar sealer option?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Nurselife</div>
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