Once you've subscribed, Auto-Ship is easy to manage. You can change your next order date, skip an order, change your selected frequency, or cancel a subscription by visiting 'My Subscriptions' located in the 'My Account' section on FoodSaver.com. Please allow up to 24 hours for modifications or cancellations to be processed.
To change an order date:
- To change your next order date, please visit the 'My Next Shipment' tab under 'My Subscriptions', click on 'Edit Date' near the next order date, then select a new date for your order. This will change the order date for the entire order.
- If the Auto-Ship order contains multiple items, and you would only like to change the order date of a single item, please visit the 'My Subscriptions' tab and identify the individual item you would like to modify. Please click the next order date for the individual item and select your desired next order date from the pop-up calendar.
To skip a delivery:
- To skip an Auto-Ship order, please visit the 'My Next Shipment' tab under 'My Subscriptions' and click on 'Skip Order' near the next order date to skip the entire order.
To change your shipment frequency:
- To modify the delivery frequency for an Auto-Ship item, please visit the 'My Subscriptions' tab. On this tab, the current delivery frequency is displayed next to each Auto-Ship item in a drop down menu. To change the delivery frequency for an individual subscription item, simply click the arrow of the frequency drop down next to the Auto-Ship item you would like to modify and select your next desired frequency from the pull down menu.
To pause Auto-Ship:
- To pause Auto-Ship for an item, please visit the 'My Subscriptions' tab and simply click the 'edit' link next to the desired item. In the drop down section, click on 'Pause Subscription'. You'll be prompted to confirm this action and indicate your reason for pausing. Once you've chosen a reason and confirmed the choice, your subscription will be paused and no future orders will be placed. You will also receive an email notification confirming this.
Please allow up to 24 hours for any modifications or cancellations to be processed.