Product FAQs

Help & How to Use

Can I purchase just a lid or gasket for my FoodSaver® canister or container?

Unfortunately, lids and gaskets are not sold separately.

Can I put my FoodSaver® Canisters or Containers in the freezer?

No. Due to the expansion and contraction that occurs when something is frozen then thawed, the canisters or containers will eventually crack and will no longer hold a vacuum.

Can I use FoodSaver® Containers with my Full Size FoodSaver® heat seal appliance?

You must use the container adaptor to attach your accessory hose.

Can I use the FoodSaver® Deli Containers with my Full-Size FoodSaver® Heat Seal Appliance?

Yes, the Deli Containers will work with the accessory hose and the included Deli Container adapter.

Can I vacuum package in canisters other than the FoodSaver® Canisters or Containers?

No. Only FoodSaver® Canisters and Containers would be able to withstand the pressure of the vacuum that is created, and our canisters and containers have a special seal inside of the lid to ensure a complete vacuum/seal. Universal Lids are a good way to vacuum a container other than a canister.

I have been vacuum packing coffee in a canister, but now it won't seal. What can I do?

The oil in the coffee (powdered or beans) is being drawn up into the seal area. Place a coffee filter or napkin on top of the coffee before placing the lid on the canister. This will catch the oil and allow for a good seal every time.

My FoodSaver® Container will not vacuuum.

Make sure the lid has been snapped closed on all sides. Make sure rubber gasket on lid is free from food materials. Examine rim of container for cracks or scratches. Any gaps can prevent container from vacuuming properly. Make sure Accessory Hose is securely inserted into Accessory Port on appliance and in port on the container adapter.

The FoodSaver® Canister or container will not vacuum.

Make sure rubber gasket on lid is free from food materials. Examine rim of canister for cracks or scratches. Any gaps can prevent canisters from vacuuming properly. Make sure Accessory Hose is securely inserted into Accessory Port on appliance and in port on canister lid or adapter.

The FoodSaver® Canister will not vacuum.

Make sure rubber gasket on lid is free from food materials. Examine rim of canister for cracks or scratches. Any gaps can prevent canisters from vacuuming properly. Make sure Accessory Hose is securely inserted into Accessory Port on appliance and in port on canister lid.

The FoodSaver® Universal Lid, Bulk Canister, Quick Marinator will not vacuum

When using the Universal Lid, rim of container should be smooth and flat. Ragged edges will prevent lid from vacuuming properly. Make sure rubber gasket underneath lids as well as rim of canisters or containers is free from food materials. Check knob on lid to see if it is closing and opening properly and that there are no food materials caught inside. Make sure Accessory Hose is securely inserted into Accessory Port on appliance and in port on accessory lid. Make sure knob on accessory lid is set to Vacuum. (If your accessory lid has a knob, make sure the knob is set to Vacuum.)

I have been vacuum packaging my coffee in a Designer Canister, but now it won't hold the seal. What can I do?

The oil in the coffee (powdered or beans) is being drawn up into the seal area. Place a coffee filter or napkin on top of the coffee before placing the lid on the canister. This will catch the oil and allow for a good seal every time.