Frequently Asked Questions
(General)
What is the warranty on FoodSaver® appliances and accessories?
All FoodSaver® products have a One-Year Limited Warranty.
Can zipped storage bags, potato chip or pretzel bags be used in the FoodSaver® appliance?
You can re-seal potato chip and pretzel bags, but do not vacuum them as you will crush the contents. Zipped storage bags and other plastic bags cannot be used due to the amount of heat generated when sealing the bags. You run the risk of melting the bag and ruining your unit.
Why does the infomercial say that the FoodSaver® system cannot be bought in stores when I've seen it in retail stores?
The particular unit and combination of accessories shown in the infomercial is not available in stores. Also, the money-saving coupons and the three-payment plan are only available when ordering directly from the infomercial.
How do I know when full vacuum has been achieved?
Wait for the vacuum cycle to end (when the sound stops) and the appliance light turns off. Once that happens, you can remove the accessory hose from the bottle stopper. The vacuum packaging is now complete.
What is the Food button for?
This changes the seal level for type of food – moist or dry. Liquids can be drawn up by the vacuum process and liquids between the layers of the bag can have a cooling effect on the heat seal. Adjustable Food Settings Seal Level can extend the seal time to compensate for liquid and create a secure, reliable and air-tight seal.
Hint: When vacuum sealing very moist foods such as stew, try letting the bag hang lower than the unit, by placing it on an open top kitchen drawer. Hit the seal button once you see liquids start to move up the bag. When sealing large volumes of liquid, it is normal to have some air bubbles remain in the bag.
What is the PulseVac feature?
Pulse Vac is available on select models only. PulseVac™ allows manual starting and stopping of vacuum, for optimal control of air removal, which prevents crushing of delicate foods such as baked goods and potato chips.
Why are some models not featured on your website? It would help me to compare all your products.
Some of our units and models are exclusively available through retail stores; however, comparable appliances are sold directly through our website. In addition, we have many FoodSaver® accessories that can be used with different models.